Ikon Office Solutions is our current vendor for copiers.  All departments have received their equipment. If you have any questions on the options below, please contact our Account Manager, Mark Almeida at 860 306-6549.

We are pleased to inform you that we have two service technicians: 

Bob Moreland (on site) Black & White copier:  cell 860 234-0937
Frank Presch (as needed) Color Specialist only:  cell 860 234-0685
Please do not place service calls directly to the technicians.

There are two ways in which to place a service call or order supplies (toner, staples):

For Service choose option 2 then press 0 to speak to a customer service representative.
            You will need to provide the equipment ID found on the Ikon sticker.

For Supplies choose option 3 then press 0 to speak to a customer service representative.
            You will need to provide the equipment ID found on the Ikon sticker.

For service go to:
http://w104.ikon.com/service_request/form_service_request.asp

Complete the online form then click submit.  You will receive an email confirmation on your service call.

For supplies go to: http://www.ikonsupplies.com/registration/signin.jsp?FOLDER%3C%3Efolder_id=2534374302024781&bmUID=1157043105611

Click on Register and fill in the information for steps 1 and 2.  You only need to complete the registration process once. The next time you log on you will use your email address and password you created when you registered.

NOTE: Click on Order contracted Supplies:  Supplies (toner & staples) are included in our maintenance contract.