How can I get my email to appear in a different order?
By default, the mail in your email folders appears in
date order. You will see a small triangle next to the Date heading.
This indicates that your email is being sorted by the selected column. To
select a different order, click on the small square next to the heading by
which you wish to sort. When you click on the square, it will become a
triangle, indicating that this is now the primary key for sorting. You
can also reverse the order by clicking on the triangle. It will reverse
direction, indicating that the sort order has now been reversed.
Can I
sort my email by the size of the messages?
Yes. Just click on the small square next to the Size heading.
It will turn into a small triangle. Click on it again to reverse the
sort order.
- Can WebMail help me
control Spam?
The spam filtering system can be activated by clicking on the Options
menu and then on Spam Filter Configuration. This screen
allows you several ways to reduce the amount of spam you receive:
General Settings: Follow the
directions on the screen to activate spam filtering and set the level of
sensitivity you feel is appropriate. You will be asked to select one
"Spam Score" at which items will be tagged as spam in the subject line and a
second score or "Action Threshold" at which an action that you select will
be taken ( Move to Spam Folder, Delete Immediately, Do Nothing).
Higher scores will result in more lenient scoring and fewer items will be
tagged as spam. Lower scores result in more items tagged as spam but
also increases the possibility that legitimate mail will also be tagged.
Global Allow/Deny Address List: From this screen you can also
create a Whitelist (those senders whose mail should always be allowed) or a
Blacklist (those senders whose mail should always be treated as spam).
You can also 'train' your system to recognize the types of messages you
want tagged as Spam. Near the top of your screen just below the menu
items there are a number of buttons including two labeled "Spam" and "Not
Spam". While in your Inbox, click on the box to the left of a
message to select it and then click on either Spam or Not Spam On the left
side of the screen under your folders names you will see commands for
HamLearn and SpamLearn.
No spam filtering system will be able to eliminate all spam, but the
quantity should decrease noticeably.
I received a message saying that I had exceeded my email quota, but my
INBOX is empty.
Items in your other folders also count toward your email quota.
Check your Sent folder and make sure that mail has not accumulated in your Trash
and Spam folders. You can empty the Trash and Spam
folders by clicking on the (purge) command that appears next to each
of them. This command does not appear when the folder is empty.
-
I accidentally left the Compose screen before completing my message.
Can I get it back?
You message was automatically saved. When
you return to the Compose window you will be asked if you want to restore
it. Just click on OK and resume editing that message.
-
I don't like the colors or the screen layout. Can these be
changed?
You can change many aspects of Webmail's appearance by clicking on Options and then on
Display Preferences. You can control
color schemes, fonts, and many other aspects of how the screens are
displayed.
-
How can I change my email password?
Passwords should be changed in your Electronic Portfolio.
Under Tools and Links, select Password Manager. If
this link is not available in your Portfolio, please contact ITS Operations
at x4100 (860-685-4100). Alumni should go to the Tools & Links
section of
their WesNet account and select Change Password.
-
Can I have my email forwarded to a different email account?
Yes. The following link will let you to forward your email to a
different email account:
http://www.wesleyan.edu/cgi-bin/redirect.cgi. Alumni can
forward their email using Email Forwarding in the Tools & Links
section of WesNet.
