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Get Help

The mission of ITS is to support the Wesleyan community in its use of information technology for teaching, research and administration. Our support system is tailored for our different audiences.

Support via Phone/Email

Administrative Staff Support

• For general help by phone, call 860-685-4777.

Student Support

• Call the Student Helpdesk at 860-685-4000.
• Email the Student Helpdesk: helpdesk@wesleyan.edu
• Visit the Helpdesk Blog for tips and tricks.

Academic Departmental Support

• Contact your Desktop Support Staff (DSS):
  • Shawn Hill 860-685-2817 supportd1@wesleyan.edu
  • Jim Kamm 860-685-3926 supportd2@wesleyan.edu
  • Vinnie Agosta 860-685-3103 supportd3@wesleyan.edu
  • To see a list of DSS by department, click here.
• Contact your Academic Computing Manager (ACM):
  • Dan Schnaidt 860-685-2608 dschnaidt@wesleyan.edu
  • Kevin Wiliarty 860-685-2812 kwiliarty@wesleyan.edu
  • Jeffrey Goetz, 860-685-5963 jgoetz@wesleyan.edu
  • Emmanuel Paris-Bouvret 860-685-2560 eparis@wesleyan.edu
  • To see a list of ACMs by department, click here.

Alumni Support

• Get help or ask a question by submitting a support request.
• Visit the Alumni Helpdesk Blog for tips and tricks.

Scheduled Maintenance

We have reguarly scheduled maintenance for our systems. Click here for more information.