Support
If you’ve run into a problem in one of the IMS computer labs, we’re here to help. Take a look at our different lines of support, and contact us in the fashion that you find convenient.
Consultants
Our lab consultants come armed with rigorous training and experience, and they’re your first stop for immediate support. Take a look at their hours to see when consultants are available.
Telephone
x4959 is the IMS hotline and is available from 8 am to 8 pm, Monday through Friday.
The office
Need to see us in person? If we're not out working in the labs, supporting classrooms, or shooting special events, you can find us at our office in Exley Science Center, Room 113; it's in the corridor past π café and ST Lab.
Send us an e-mail and you can count on support in less than two business days.
Snail mail
If you need to send us a package, letter, or physical document, we can be reached at this mailing address:
Instructional Media Services - Rm. 113265 Church St.
Middletown, CT 06459