| What is ResNet?
ResNet is the Wesleyan residential computer network,
which connects most student housing (with the exception of the wood-frame
buildings) to the rest of the Wesleyan network. Once on the
network, students have access to both the Internet and all of Wesleyan's
computer resources including email, electronic portfolio, file servers and
web space.
There is no charge for the use of the network but all
students must register their computers when they arrive on campus in the
fall.
What if I live in a one of the wood-frame houses?
Undergrads and graduate students residing in
wood-frame houses are not on ResNet since those buildings
communicate with the Internet and the Wesleyan network via Cable
Modems. These students do not have to register for ResNet
unless they have laptops which need to connect to the wireless network.
In that case, the laptop should be brought to the Help Desk and they will
register it there.
To gain full access to all University systems students
in wood-frame houses may need to install VPN (Virtual Private Network)
software on their computers. Click
Here for further information about VPN.
What kind of computer do I need to connect to ResNet?
Any PC or Macintosh computer with an Ethernet card can
connect to ResNet. All recent model computers come equipped with
Ethernet. Standard Ethernet cards will have a jack resembling a
telephone jack which should be visible on the exterior of the computer.
You will also need an Ethernet cable to connect that jack to the orange wall
jack that is wired to ResNet. These cables can be purchased at the
Wesleyan Computer Store. PCs and Macs may require
some minor changes to their network settings to be compatible with the
Wesleyan network. Instructions can be found under Resnet at
http://helpdesk.wesleyan.edu/tipsheets .
Many laptops also come equipped with a wireless
Ethernet card. Wireless access is available on campus, but the
computer must be registered initially through a wired connection.
Click Here for more information on
wireless networking at Wesleyan.
Are there any software requirements?
Yes, there are some important software
requirements:
Windows users:
-
Before arriving on campus, you
should make certain your computer is free of viruses. Go to the
following site and follow the directions to scan your computer and clean it
of most recent viruses:
http://vil.nai.com/vil/stinger/
-
Before arrival you should also
make certain all spyware has been removed from your computer. Go to
the following site to download Ad-Aware which will scan your computer and
remove spyware. Click on the Download Now button and follow the
instructions to make sure that all spyware has been deleted.
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5
http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en-us
Macintosh users:
- You should be running the latest version of OS X
All computer users:
Wesleyan has a site license for Symantec virus
protection software (both Mac and PC versions). Once on campus, you
can download and install this program from our Software Server.
How do I register for ResNet?
When you arrive on campus, you should use your blue
Ethernet cable to connect the Ethernet port on your computer to the orange
datajack on the wall plate in your room. You should then open a web
browser (Internet Explorer on a PC or Safari on a Mac). Instead
of bringing up your normal home page, you will see a page that initiates the
Registration process. This process is designed not only to record your
name and computer's network address, but also to ensure that your
computer is virus-free and up-to-date with all necessary security patches.
Click Here for further details about this
procedure.
Where do I get help with ResNet problems?
All ResNet problems should be referred to the Help
Desk by calling x4000 or by emailing
Helpdesk@wesleyan.edu. They will try to determine whether the
problem is with your computer or with the network connection. If the
problem appears to lie with the computer, they may be able to resolve the
issue over the phone or, if you have a laptop, they may request that you
bring it in person to the Help Desk for further examination and repair.
If the computer is seriously damaged, they will recommend that it be brought
to the Wesleyan Computer Store and Service Center for repairs.
If not, an RCC (Residential Computing Coordinator) will make an appointment
to come to your room to trouble-shoot the problem. RCCs
are not allowed to enter your room or work on your computer if you are not
there. Please assist them by being in your room at the appointed time.
ResNet Policies
Students are expected to abide by the University's
Computer Usage Policy.
Wesleyan has a strict policy of confidentiality and takes measures to ensure
that all of your data and communications are protected and private.
University personnel do not examine your email, stored files, web pages, or
other electronic content or communications. Information
Technology Services does, however, need to take measures to ensure a safe
and efficiently functioning computer environment for all. If any
of your computer activities threaten the stability, security, or
functionality of the network and the computers on it, you will be contacted
and asked to stop the activities causing the problem.
In addition, although the University does not monitor
the content of any of your computer-related activities, if an outside agency
notifies the University of illegal activities originating from a computer on
our network, the University must cooperate by identifying that computer's
owner and informing him/her that all illegal activity must stop immediately
or prosecution could result.
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