ITS provides desktop backup services to faculty and staff. Beginning in 2013, ITS is implementing a program, CrashPlan, which will be replacing TSM, the program that has been in use. CrashPlan provides an easy to use interface and is accessible when a computer is connected to the Internet. This allows our mobile users to have the comfort of a backup that runs when they are not on the Wesleyan campus.
Files in the users Documents/My Documents folders and any other data stored required by the user is included in the backup. Desktop Support Specialists work with individuals when setting up the backup to ensure all relevant data is included. Deleted files are recoverable for 30 days beyond deletion. Beyond 30 days, deleted files are no longer retrievable. The Desktop Backup of Personal Data section of the Desktop Computer Support Policy addresses issues related to data ineligible for backing up on the University system.
CrashPlan does not operate on a schedule instead employing a continuous backup model. The computer is continuously backing up changed data. The removal of schedules is significant in maintaining a sustainable power management model that allows individuals to turn off their machine and not worry about missing a backup window.