Desktop Support

ITS provides high-touch, hands on desktop support to all faculty, staff and students on campus.  Highly qualified professional staff and student staff serve the community through various channels.  

Faculty/Staff Support 

Desktop support specialists are the professional staff who provide support to all academic and administrative departments. Our ITS student help desk is the front line of support for all of our students and provide additional support to our faculty and staff as needed. Support can be easily accessed through WesPortal. 

Student Support

The Student Helpdesk is a student run and managed operation that provides all technical services and support to undergraduate students.  This includes assistance with software support and hardware support for student-owned computers and other devices.  Working in conjunction with Cardinal Technology Services, students have access to having all of their technical needs met on campus.  Employment at the Helpdesk is provides training and valuable work experience that enhances a resume.  

The Helpdesk also provides support for wireless and wired Internet issues in Wesleyan-owned, on-campus housing.

Having issues with your computer?

Come see us at the Helpdesk (Exley 143) between the following times:

  • Monday - Thursday 10AM - 10PM
  • Friday 10AM - 5PM
  • Sunday 7PM - 10PM

Or call us on our number at (860) 685-4000.

Cardinal Technology Service Center

The Cardinal technology service center maintains computer hardware for the Wesleyan community. They are also available to the public in a fee-based capacity.