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Title: Technology
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Reviewing messages

[ Steps to Review a Message ] [ Skip a Message ] [ Cancel Review of Messages ]
[ Replay a Message ] [ Envelope Information ] [ Send a Copy to Someone Else ]
[ Erase a Message ] [ Reply to a Message ] [ Save a Message ]
[ Skip From One Type of Message to Another ] [ Playback Controls ]

Steps to Review a Message

  • After entering the system, press:

      - to hear new, unheard messages first, or
      to Review all messages
      to Reply
      to get Envelope information
      to Send a Copy
      to Erase, or press to Save
      to Reply

By pressing - at the beginning of a session, you will first hear unheard messages received since the last session. By pressing , you hear all messages in your mailbox inthe order recieved. If new messages arrive before you exit the system, you are prompted to press - to hear new messages.

You have a number of options while a message is playing and after you have listened to it. Yuo can save, erase, or skip each message. The next message is played automatically. Your mailbox can receive a limited number of messages and can get full, so you should routinely erase unneeded new or archived messages.

You listen to your messages one at a time. The order in which they are played is urgent, non-urgent, and archived - with the oldest messages within each category played first.

Skip a Message

You may skip to the next message at any time while listening to a message by pressing the key. You can skip to archived messages at any time by pressing -. Any message you skip remains available for your review later.

Cancel Review of Messages

You may stop reviewing at any time while listening to messages in your mailbox by pressing the key. You will return to the Main Menu.

Replay a Message

At the end of a message, you can press and replay the message.

Envelope Information

You can obtain envelope information while listening to the message or immediately after it ends. You hear the sender's name if the message is from a subscriber (otherwrise, you hear that the message is from an outside caller), date and time sent, how long it is, and whether it is Urgent and/or Private. After playing the envelope information, the system automatically resumes playing the message where you left off.

Send a Copy to Someone Else

After listening to the message:

  • Press to send a copy of the message.

  • Record yourintroductory comments.

  • Press to indicate the end of your introduction.

  • Press to review your comments before sending (optional)

  • Enter the destination mailbox or press to dial by name.

You can send a copy of a message you've recieved to another subscriber. Add your introductory comments, so the person receiving the copy will know it has been forwarded by you. This feathre is useful when you receive a message that can be handled or should be heard by another subscriber. You can send a copy of any message unless it has been marked Private by the sender.

Erase

Messages that do not require action can be erased after review by pressing . Once you erase a message, however, it cannot be retrieved.

Replyto a Message

After listening to the message:

  • Press to reply to the message.

  • Record your reply.

  • Press to indicate the end of your message.

  • Press to send your reply.

You can send a reply to a subscriber's message immediately after you review without hanging up and redialing. Your reply is received by that person like any other message. While recording your reply, you can use recording controls to review and edit your response. You can also use Delivery Options, such as Private and Urgent. Refer to Delivery Options.

Save

To save a message in the archives, press . Saved messages are archived separately from new messages and are played after your new messages.

Skip From One Type of Message to Another

After playing all of your new messages, the system automatically palys your skipped messages (messages skipped after listening for 2 seconds or more during the current session) and then your archived messages. You can skip to archived messages at any time by pressing - close together while reviewing new messages.

Remember, pressing cancels Message Review altogether and returns you to the Main Menu.

Playback Controls

While listening to a message you can perform the following:

  • Rewind to the beginning

  • Forward to the end

  • Pause or resume playback

  • Increase the volume or speed of message playback

These steps are performed using the following keys:
rewinds 10 seconds
- rewinds to the beginning
pause (pressing again restarts)
fast-forwards 10 seconds
- fast-forwards to the end
plays the message slower, pressing is faster (two levels in each direction)
gives envelope information
is normal volume, pressing is louder

NOTE: The playback controls are easy to remember. The keys on the left are rewind and slower, and the keys on the right are fast forward, faster, and louder.

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