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  Wesleyan University - Information Technology Services: Sending Messages

[ Steps to Review a Message ] [ Re-recording Your Message ] [ Recordning Controls ]
[ Selecting a Destination ] [ Dial-by-Name ] [ Delivery Options ]
[ Different Options for Different Destinations ] [ Sending the Message ]

Steps to Send a Message

After entering the system:

  • Press to record the message (using recordning controls, if desired).
  • Press when finished recording.
  • Press to replay your message.
  • Press to re-record (optional).
  • Enter the destination mailbox number or press to spell the name.
  • Press to select message delivery options (Private, Urgent, Message Confirmation, Future Delivery).
  • Press to send the message.

The sending messages function allows you to record and send messages to other subscribers on the system. You may re-record all or part of your message, if desired, as well as choose from a variety of delivery options.

Re-recording Your Message

Before or after pressing to mark the end of a message and before entering the destination mailbox, you can press or - to review the recorded message. If you are not satisfied with the message as you recorded it, before sending you can re-record all or part of it by using recording controls.

Recording Controls

rewinds 10 seconds of the message
- rewinds to the beginning of the message
pauses about 20 seconds (pressing again restarts)
fast-forwards 10 seconds
- fast-forwards to the end of the message
slows down the message (press again to slow down more)
after pausing, allows you to resume recording or record over what you had previously recorded
speeds up the message (press again to speed up more)
is normal volume
is louder volume
deletes the entire recorded message and you are prompted to re-record.

Recording controls are almost identical to the playback controls you used while listening to a message except that, instead of providing envelope information, the key resumes the recording of a message. Messages can be edited by pressing or - to listen to what has been recorded, pressing to pause, then pressing to re-record over the undesired part of the message.

If you are reaching the limit on the amount of time allowed to record a message, two beeps will be heard. At that point, you have about 10 more seconds to record.

Selecting a Destination

A destination can be an individual subscriber's mailbox number or name or a personal or group distribution list number. You can send a message to anyone of these individually or to any combination of destinations. You can also send messages to yourself by entering your own mailbox number.

Dial-by-Name

If you can't remember a subscriber's mailbox number, it is possible to address the message by spelling that person's name, last name first. Names can include letters (A to Z) or numbers (0 to 9), entered as follows:

0 = 0
1 = 1
2 = 2, A, B, or C
3 = 3, D, E, or F
4 = 4, G, H, or I
5 = 5, J, K, or L
6 = 6, M, N, or O
7 = 7, P, Q, R, or S
8 = 8, T, U, or V
9 = 9, W, X, Y, or Z

For example:
Jones, Bob, is entered as 566372.

The system requires that digits/letters be entered only until it uniquely identifies the mailbox. If a unique match is not found but there are less than four options, the system presents the options. The spelling of names must exactly match the recipient's name as entered in the system by the system manager.

Delivery Options

You may use any combination of the delivery options. Options can be selected after you enter the destination and before you send the message. You may cancel any option for a particular destination by pressing its number again (i.e., pressing the first time marks it Urgent; pressing again removes the Urgent marking).

Private

Marking your message Private prevents the recipient from sending the message to anyone else.

Urgent

If you mark a message Urgent, it is available for review by the recipient after unread messages. Use the Urgent delivery option with discretion because some subscribers could have their outcall notification set to call them immediately for Urgent messages. Do not use Urgent for routine messages.

Message Confirmation

If you request message confirmation, the system offers two choices: Confirmation of Receipt and Notification of Non-receipt.

When you select Confirmation of Receipt , the system sends a message to your mailbox telling you when the recipient has listened to your entire message. When you select Notification of Non-receipt , you receive a system-generated confirmation message only if the recipient does not review the message within a predetermined time frame. Your system manager specifies this time frame.

Future Delivery

You can tell the system to deliver your message at a specific time in the future. After selecting the Future Delivery option by pressing , the system first asks you to specify a date (e.g., "January 31") or the day of the week if it is within the next week (e.g., "Wednesday").

To specify the date, press . You will then be prompted to:

  • Select the month (Jan. = , Dec. = ).
  • Select the date ( to ).
  • Set the hour and the minutes as either 3 or 4 digits. (set 2:00 as , set 10:15 as .)
  • Press for a.m. or for p.m.

To spell the day of the week, press . You will then be prompted to:

  • Select the day using the first two letters. (Sun. = , Fri. = )
  • Set the hour and the minutes as either 3 or 4 digits. (set 2:00 as , set 10:15 as .)
  • Press for a.m. or for p.m.

Different Options for Different Destinations

When sending to multiple destinations, the options assigned to the previously entered destinations (Private, Urgent, Message Confirmation, and Future Delivery) also apply to the next destination. To cancel a previously selected option, press the number of that option again, before sending the message to its destination. This action turns the option off. In this way, you can send the same message to two people and have it sent to one person as Urgent and Private and to another person with only Future Delivery specified.

Sending the Message

Send the message by pressing only after selecting all the options desired. Your message will be sent (or held for future delivery). Now you can enter another destination or press to return to the Main Menu. Like putting a letter in a post office mail slot, once you've sent a message, you cannot get it back.

 

WesTel (07/09)

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