Information Technology Services: Telephone Services


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Wesleyan University - University Housing Phones Telephone service is easy to arrange!

WesTel telephone and voicemail services are available to students residing in most university housing. Phone service is automatically turned on and waiting for you at your room (if you do not have dialtone in your room please call 685-2022). A new voicemail box is waiting to be initialized (the temporary password is the same as your four (4) digit telephone number). Then register your service on line in your Electronic Portfolio

Basic Telephone and voicemail service, available for $100 per semester for Under Grad and $125 per semester for Grad Students including Summer months, gives you on campus and local calling along with a campus voicemail box with 10 message capacity. Have your own customized answering service and retrieve and send messages from anywhere! Complete instructions for using your telephone and voicemail are available on the web at http://www.wesleyan.edu/its/westel. You can also find details on using voicemail by clicking here.

Long-distance service is no longer offered directly from the university.

Where do I get a telephone?

Anywhere you want -- all you need is a touch-tone phone (Please be sure the Tone/Pulse (T/P) switch is in the Tone (T) position.) from any department store. If you want the convenience of buying a telephone on-campus you can purchase phones at the WesTel desk during Orientation.

How do I sign up for telephone service?

Signing up is simple. Just plug a telephone into your room jack, initialize your voicemail box, and then register for telephone service on line in your electronic portfolio. Your line is already set up for on campus and local calling.

What if I don't want telephone service?

The $100/$125 per semester fee is for your telephone line and voicemail service. If you do not want telephone and voicemail service don't initialize your voicemail box and do not register your room telephone in your Electronic Portfolio. Your line will be automatically disconnected in mid-September.

What will my phone number be?

Your phone number will be (860) 685-XXXX (replace XXXX with your extension). On campus, you can be reached by just your extension. Your extension should be printed on you phone jack. To verify your extension, you can call X-2022.

if you do not have dialtone at your jack please call WesTel at 685-2022

What about long distance calling?

Long distance service in no longer offered directly from the university. Many inexpensive long distance and international calling plans can be purchased elsewhere including the web and can be accessed from your university telephone if you subscribe to the WesTel service.

Am I getting a good deal?

Absolutely! You're paying less than you'd pay for residential service from AT&T (the local phone company) and getting much more. There are no installation fees, deposits, or waiting periods.

Where can I get help?

For questions about your telephone or voicemail service, problems, or comments, please call X5000.