1-Q)

Why am I now required to login to use the Wesleyan wireless network?

1-A)

In order to provide a secure and functional wireless network at Wesleyan, we must have a way to restrict use of the network to faculty, staff and students. Logins prevent unauthorized use, and also allows us to restrict virus-infected computers from causing network congestion and widespread infection.

2-Q)

Who has accounts to use the Wesleyan wireless network?

2-A)

All students, faculty, and staff should already have domain accounts which can be used to log in to the Wesleyan wireless network. If you are having difficulty logging in, see question 9.

3-Q)

Can guests use the wireless network?

3-A)

Yes. Guests should enter their temporary account and password in the Clean Access login page to connect to the Wesleyan wireless network. Guests have only HTTP and HTTPS access to the Internet and Wesleyan servers that are accessible by the general public. Guests are also under a bandwidth limitation, which will prevent unauthorized users from using a disproportionate share of our bandwidth.

4-Q)

How do I configure my computer to connect to the Wesleyan wireless network?

4-A)

Most wireless-ready computers will automatically create an insecure connection to the Wesleyan wireless network using Cisco Clean Access. However, you may wish to enable WPA to enhance security.

For detailed information about security on the Wesleyan wireless network and how to configure WPA, click here.

For general directions on how to set up wireless connections on Windows XP and Apple computers using Cisco Clean Access, click here.

5-Q)

How do I log in?

5-A)

To log in to the Wesleyan wireless network, open any Web browser browse to any Web page. You will see the Cisco Clean Access login screen. Use your domain account to log in.

6-Q)

How often do I have to log in?

6-A)

Your log in will remain valid until a reboot or log out of the computer.

8-Q)

Do I need to login just to use e-mail?

8-A)

Yes. All wireless network services require logging in.

9-Q)

How do I get help if I am having difficultly logging in?

9-A)

Students should call the Help Desk at x4000. faculty and staff should contact x4777,

10-Q)

Is my connection to the Wesleyan wireless connection secure?

10-A)

It depends. For detailed information about security on the Wesleyan wireless network, click here.

11-Q)

What standards does the Wesleyan wireless network support?

11-A)

The Wesleyan wireless network supports 802.11g, 802.11a and 802.11b.

12-Q)

Where on campus is wireless connectivity available?

12-A)

Wireless on Wesleyan’s campus is fairly complete. All buildings and identified mass outside gathering outside areas have been fully covered. If you wish to report an area that has a low signal please contact the student Helpdesk at x4000.

13-Q)

Will PDAs work on the Wesleyan wireless network?

13-A)

Although PDAs are not formally supported on the Wesleyan wireless network, devices that comply with the 802.11g/b standard, and that provide a Web browser for login, should work.  For more information please contact the Helpdesk x4000.