IMPORTANT INFORMATION ABOUT THE WESCARD ID CARD
The WesCard is your official Wesleyan University Identification Card. Please keep it with you while on campus as it is your passport to an exciting world of technology both on campus and in the Middletown Community.
The magnetic stripe on the back of your WesCard is encoded with information that allows you to access on campus dining facilities as part of your Campus Meal Plan. The stripe is also separately encoded with information that allows you to create a cash pool(The Middletown Cash Program) for use at partcipating on-campus merchants- laundry, vending, computer store, Weshop convenience store, bookstore, mail center and off-campus merchants.
Within your WesCard there is a proximity chip which allows you access to your residence hall and various other buildings on campus as your needs may require.
The barcode on the front of your WesCard is encoded with the ability to pick up packages at Wesleyan Station and also with your Olin Library account privileges.
Take advantage of the many services available through the WesCard and make your life at Wesleyan University that much easier.
- CARING FOR YOUR WESCARD
Please treat your ID just as you would your credit card or driver's license. Do not damage it in any way as that will prevent you from gaining access to buildings with a card reader.
Do not use the card in any fashion that may damage it
Do not punch holes in the card (don't allow anyone else, including campus departments, to do so either)
Do not crimp, bend, or twist card
Do not place tape over the magnetic stripe (don't allow anyone else, including campus departments, to do so either)
Do not place the card on stereo equipment, computers, or near any magnetic fields, including placing the card next to a credit card in your wallet
Do not leave in direct sunlight - for example, on the dash of a car
Do not expose to extreme heat, open flame or clothes irons
Do not machine wash or place in clothes dryers- Please remember to check your pockets before doing laundry!
Do not use as ice scraper or scraping tool
Do not relaminate
Your first WesCard that you received upon entering the University is at no cost to you. If the need arises for a replacement due to the WesCard being lost, damaged or stolen there is a replacement fee of $ 20.00 which is billed to your student account.
- WHERE TO USE YOUR WESCARD
Wherever you are, whatever you need your WesCard, your meal plan and your Middletown Cash Program are the preferred methods of payment.
Meal Plans - On Campus
All Bon Appetit Dining Venues including Weshop
Red and Black Cafe
Star and Crescent Eating Club
Middletown Cash - On Campus
All Bon Appetit Dining Venues including Weshop
Broad Street Books
Cardinal Technology Center
Red and Black Cafe
Star and Crescent Eating Club
Vending machines on Campus
Wesleyan Station for Mailing Needs
Middletown Cash - Off Campus
CVS Pharmacy(Main St Ext)
Illiano's Pizzeria(Washington St)
It's Only Natural Market
It's Only Natural Restaurant
Moonlight Sushi Bar and Grill
Tandoor Indian Cuisine
Thai Gardens Restaurant
The New England Emporium Eatery
Check back here frequently as new merchants are added throughout the year.
- LOST/BROKEN/STOLEN ID PROCEDURES
If you lose your WesCard ID Card, you should go into your e-portfolio under Student Life at Wesleyan/WesCard/eAccounts page/Deactivate Card. This will freeze your card to prevent anyone from using your declining balance points, meals or Middletown Cash. You are solely responsible for all usage on your card. In addition, please notify either the WesCard Office or the Office of Residential Life that you have deactivated your card so that we can also disable proximity access rights to your residence hall. Should you find your card, please go back to the eAccounts page and reactivate it or stop by the WesCard Office during normal office hours and we will reactivate it for you. We do not reactivate cards over the telephone. There is no charge to reactivate your card. If, however you are in need of a replacement card, please come to the WesCard Office during normal office hours and you will be issued a new one at the current replacement rate. The fee is $ 20.00 for each replaced card. Please remember to inform the office that you froze your card so that it may be unfrozen for further usage.
If you lose your card during the evening or on a weekend and need a temporary access card for your residence hall or a temporary authorization letter for dining purposes, please go to the Office of Public Safety at 208 High Street. Come to the WesCard Office on the next business day to obtain your permanent replacement card.
Please refer to the WesCard Terms and Conditions section of this website for specific information on liability and card holder responsibilities.
- TERMS AND CONDITIONS
You must present your own WesCard in order to purchase products or services. The WesCard can be used at all participating locations on and off campus. The WesCard is the property of Wesleyan University and is non-transferable. The WesCard may be deactivated and retained by a Wesleyan University official when presented by any cardholder making inappropriate or illegal use of it. Misuse, alteration or destruction of the WesCard may result in disciplinary action. Restitution is required for overdrafts on any account resulting from off-line transactions. No interest or other earnings will be paid to the cardholder or credited by Wesleyan University.
It is not necessary to obtain a new card each semester. In order to receive a WesCard you must present a valid form of photo identification at the time of application (driver's license etc.). Your card should be carried at all times and must be presented to University officials upon request.
Middletown Cash enables you to use your WesCard at all participating debit locations on and off campus. Dollars on this account are deposited at your discretion. Once the account is opened, any balance on the account will carry over from semester to semester as long as you are affiliated with Wesleyan University. No funds may be transferred from one cardholder's Middletown Cash account to another cardholder's Middletown Cash account.
The WesCard Magnetic Stripe is encoded with information that allows the user access to on-campus dining facilities as part of the Campus Meal Plan. The stripe is also separately encoded with information that allows the user to create a cash pool (The Middletown Cash Program) for use at participating on-campus and off-campus merchants.
When you graduate, withdraw or terminate employment, the balance on your account will be refunded to you less an administrative fee of twenty-five dollars ($25.00). No refunds will be made prior to graduation, withdrawal and/or employment termination.
When using the WesCard for Meal Plan access or to access Middletown Cash, the WesCard must be presented at the time of purchase and shall be the only means of accessing the cardholder account. No funds may be transferred from Middletown Cash to the required Meal Plan or vice versa.
Lost or stolen cards
must be reported to the WesCard Office during regular business hours at 685-5300 or 685-2345 (Public Safety) after business hours, or https://wesleyan-sp.blackboard.com/eaccounts/ 24 hours a day. Once reported as lost or stolen, the card will be deactivated and a new card will be issued. Only one WesCard per cardholder may be valid at any time. Cardholder is responsible for any loss due to lost or stolen cards.
Privacy Disclosure Account Informed to Third Parties:
The University will disclose information to third parties only (1) in order to comply with subpoenas, court orders or other applicable legal requirement, or (2) if the account holder gives written permission.
Documentation of Account Activity: the cardholder can request a receipt at the time of purchase if the point of sale terminal is equipped to provide a receipt. Some locations are not capable of providing receipts.
The remaining balance in the cardholder's Middletown Cash program is displayed at every point of sale terminal each time the account is accessed. The cashier, at any location accepting Middletown Cash, may be asked to verify an account balance.
Insuffcient Funds/Off line Transactions/Negative Balances:
Under normal conditions the cardholder will not be able to overdraw his/her account. If under certain unusual circumstances, an insufficient funds condition might occur, it is the responsibility of the cardholder to provide restitution. If the condition is not cleared the insufficient funds amount will remain negative and unusable and the University will seek recovery from the cardholder.
Error Resolution Procedures:
As soon as the cardholder believes there is a discrepancy or would like more information, the WesCard Office should be contacted. The communication must include: (1) the cardholder name and Wesleyan University Identification number; (2) a description of the transaction in question and the discrepancy; (3) the dollar amount of the transaction.
The WesCard Office will inform the cardholder of the results of the investigation within 10 business days after notification from the cardholder and will correct any error promptly. If more time is required, however, the WesCard Office may take up to 45 days to review the discrepancy. If the additional 45 days are required, the WesCard Office will credit the cardholder during the time it takes to complete the review. If the WesCard Office decides that there was no error, the cardholder will receive a written explanation within three business days after completion of the account review. The cardholder may request copies of documentation used in the review.
Student acknowledges that by depositing money with the student card office and by designating such money to be available for the university card program, student authorizes the university to provide Blackboard Inc. with specific information regarding the student including name, address, email, etc. (collectively, the "Student Information") promoting the card program and providing student with information and offerings of products and services.
Inactive Accounts: Accounts inactive 12 months or more may be closed and the account balance will become property of Wesleyan University.
Change of Terms:
The University may change any term or part of these policies by sending a written notice to the cardholder at least 30 days before change is to become effective. The use of the Debit Account of the WesCard on or after the effective date of change means that the participant accepts and agrees to the change. The University may apply any such change to the outstanding balance of the Middletown Cash account on the effective date of the change of terms and to new charges after the date.
Cards damaged, unreadable or lost will be replaced for a fee of $20.00.