Job Posting

Job Title: GLS Online Course Technical Assistant
Date: 7/31/19
Employer: Graduate Liberal Studies
Address: 74 Wyllys Avenue, Middletown CT 06459
Qualifications/Description:

The Online Course Technical Assistant supports faculty and students using the online course option in Graduate Liberal Studies courses.

Duties:

  • Technical support (providing set-up and take-down functions for live-streaming of select classes, including computers, cameras, microphones, and other technology as required)
  • Live support (troubleshoot and provide live technical support to remote students during and immediately prior to class meeting periods)
  • Class moderation (assist professor as necessary with technical moderation during class, including supervising all elements of the online classroom experience)
  • Engaged participation (provide feedback and suggestion to the Assistant Director of Instructional Design to ensure a positive class experience for all students).
Must have a high level of comfort with computers and familiarity with basic technical support (e.g., browser and connection issues, Windows and/or Mac issues, cameras, etc.). Familiarity with Wesleyan’s classroom computer setup is a plus, as is experience with web conferencing (e.g., Skype). The candidate should be willing and able to quickly learn the online classroom platform software and handle technical problems from remote students courteously and efficiently.

This position may be combined with the Continuing Studies Office Assistant position.

How to Apply:
Interested candidates should send an email with "Online Course Technical Assistant" in the Subject line to jcurran@wesleyan.edu. Email should be in the form of a cover letter, and a resume should be attached. If you have questions about the position before applying, please call 860-685-3338; we will be happy to discuss the position with you.
Department Hours: 8:30am-5:00pm, M-F Hours/Week: Online courses run once a week September 9 through December 13. Coverage needed for 2 courses: Tuesdays 5:40-8:45pm and Thursdays 6:40-9:45pm
Start Date: 9/10/2019 Hourly Rate: $12.00
Time Period: Fall Semester
Contact: Jennifer Curran
E-mail for Interview: jcurran@wesleyan.edu
Supervisor: Jeffrey Goetz and Jennifer Curran
Job Number: GLSP20