Communication

  • Practicing Productive Conflict Communications

    Have you ever thought “Wow, that was a really difficult conversation! I wish I knew how to handled that better!” If you ever had that or a similar thought then this workshop is for you!

    Whether you had a chance to attend the Managing Conflict: Recognizing Bias and Managing Challenging Personalities workshop in November or not, this interactive session will provide you with the tools you need to have productive challenging or difficult conversations. Participants will have multiple opportunities to role play and observe conflict scenarios.

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    Participants are encouraged to submit examples of situations to be used anonymously and without attribution in the workshop directly to Israela Brill-Cass at iabrillcass@fixerrr.com. Examples should be submitted by January 14, 2021.

    Session capacity: 8 - 40

    Facilitator: Israela Adah Brill-Cass

    Target Audience: All Employees

    Session dates:

    • January 28, 2021, 10:00 am to 11:30 am, Location TBD 

  • Invitation to the Party: Breaking Down Cultural Barriers to Increase the Reach of Your Work at Wesleyan

    Culture influences our work at Wesleyan. Culture is communicated in the design of our office spaces, the descriptions of our services, and our daily interactions with other members of the community. Some of these cultural messages communicate dissimilarities; some even discourage interaction.

    Drawing upon the work of Donna Walker-Kuhne, author of Invitation to the Party: Building Bridges to the Arts, Culture and Community, this workshop will give you tools for spotting culture in action, breaking down intercultural barriers, and improving your communication with people who are different from you. By using an invitational approach to intercultural communication, you can increase the reach of your work and the strength of your intercultural relationships.

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    Session capacity: 8 - 40

    Facilitator: Professor Sarah E. Ryan

    Target Audience: All Employees

    Session dates:

    • None available at this time.

  • Mediation Basics: Helping Others in Conflict

    Understanding mediation isn’t just helpful for us, it can be used to help others examine their own positions, address challenges productively and resolve their own conflicts. In this interactive workshop, you will learn what mediation is, the basic principles involved and how to apply them to conversations with and between others. We will also explore the various styles of mediation and build the skills you need to help others through a facilitated conversation. Read More

    Session capacity: 8 - 40

    Facilitator: Israela Adah Brill-Cass

    Target Audience: All Employees

    Session dates:

    • March 11, 2021, 10:00am to 11:30am, location TBD
  • Crucial Conversations

    Crucial Conversations teaches skills to foster open dialogue during high-stakes, emotional, or risky conversations. By learning how to speak and be heard (and encouraging others to do the same), you will surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

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    This is a 2-day workshop. Participants must attend both days. 

    Session capacity: 10 - 20

    Facilitator: Lauren Stumpf

    Target Audience: All Employees

    Session dates:

    • None available at this time. 

     

  • Managing Conflict: Recognizing Bias and Managing Challenging Personalities

    This is an interactive workshop that will provide participants with the opportunity to learn basic conflict communication skills. For those who have participated in the Crucial Conversations Training, this session will provide participants with the opportunity to refresh and practice the skills learned. 

    By the end of the workshop, you will be able to utilize the skills necessary for productive conflict communication and recognize what gets in the way of effectively communicating our concerns to others and the role bias plays in communication. Participants will also learn skills to better manage and address the behaviors and personalities that challenge us.

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    Session capacity: 8 - 40

    Facilitator: Israela Adah Brill-Cass

    Target Audience: All Employees

    Session dates:

    • None available at this time.