Basic Steps for Captioning a Zoom Video

• All public facing videos must be captioned.
• Captioning is the responsibility of the department creating/displaying the video

Here are some basic steps to captioning a video

Using ZOOM’s caption service

• Be sure Transcripts is turned on before you start the recording
  
  • this should be set by default, but you should check to be sure
• After the recording you must edit the captions on the Zoom cloud
• You can share the Zoom cloud address of the video and it will display the captions
  
  
• If you need to upload this video to Brightcove:
  • Download the video file
  • Download the edited transcript file (.vtt file)
  • Upload both the video and the edited transcript files to BrightCove using the Video Uploader application in your Wes Portal

Using Rev’s caption service

• You will need to create an account on Rev.com
  • Rev is an external company that will create the captions for your videos
  • there is a cost associated with this so you will need to set up some billing information.
• After the event download your video from ZOOM
• Upload the video to Rev using your Rev account
  
  • Rev will create the caption file for you
• Rev will notify you when the caption file is ready
  • download the caption file
  • (You will not need to edit this file)
• For this video to be viewed publicly you will need to upload the files to a video playback system
  • the university has a license for BrightCove -- a third party video system
  • upload the video file and the caption file (2 separate files) to BrightCove using the Video Uploader in your WesPortal.
  • If you use tags when uploading your video add them here
  • You will get a Brightcove videoid so you can add the video to your website/blog