Check-In FAQs
The following are frequently asked questions from students when completing their check-ins through the ISS Portal: the OISA Check-In for Students with Initial I-20s and the SEVIS Check-In for Continuing F-1 Students.
Please review the following questions and answers. If you still have questions, please email oisa@wesleyan.edu.
OISA Check-In for Students with Initial I-20s
Submit this request if you are a new student to Wesleyan University, or are a student returning from a leave of absence, to complete your required check-in with OISA.- Cannot Access my I-94
Q: I went to the I-94 website, clicked on “Get Most Recent I-94” but the site could not locate my record. What should I do?
A: If the I-94 - Official Website was unable to locate your most recent travel history, it is likely that because you entered the U.S. so recently, the system has not updated yet. If you need an extension to complete your SEVIS check-in because you cannot retrieve your I-94, please email oisa@wesleyan.edu and let us know. - Not Given an Entry Stamp
Q: Upon entry to the United States, I did not receive an entry stamp at the airport. I asked the CBP officer and he said that this airport does not stamp passports anymore. Is this okay?
A: Some airports in the U.S. have stopped providing entry stamps. Because of this, the Entry Stamp is an optional document to upload in the Initial Student check-in. Make sure that your Form I-94 says “F-1, D/S” to confirm that you were admitted in F-1 status and can remain in the U.S. for the duration of your status. - Completing the Check-in if Studying Remotely? – New Student
Q: Do I need to complete the Initial Student check-in if I’m studying remotely this semester? I have not studied in person at Wesleyan yet.
A: New students who are studying remotely do not need to complete a check-in. You will complete the Initial Student Check-in before your first semester studying on campus, after you have entered the U.S. in F-1 status. - Failing the Two Quiz Attempts
Q: I have failed the two attempts to pass the quiz but completed the rest of the check-in form. How can I retake the quiz so that I can submit my check-in?
A: If you did not receive a 90% after attempting the Staying in Status quiz twice, the ISS Portal will inform OISA. Please wait for an email from OISA stating that your assessment attempts have been reset. Do not start a new request. You will then have two more chances to pass the quiz. If you are unable to pass this quiz with a 90% or above after two more attempts, you will be required to meet with a member of OISA to discuss this matter. - Having Problems Logging in to the ISS Portal
Q: I’m having problems logging in to the ISS Portal. What should I do?
A: If you cannot log in and have already contacted oisa@wesleyan.edu, no further actions are required. OISA will get back to you soon. If you have not contacted us, please send a screenshot of your log in error message to oisa@wesleyan.edu and we will assist you.
SEVIS Check-In for Continuing F-1 Students
Submit this request each semester that you will be an active student at Wesleyan University. This request is required in order to have your SEVIS Record registered each semester.- Cannot Access My I-94
Q: I went to the I-94 website, clicked on “Get Most Recent I-94” but the site could not locate the record for my most recent entry. What should I do?
A: If the I-94 - Official Website was unable to locate your most recent travel history, it is likely that because you entered the U.S. so recently, the system has not updated yet. If you need an extension to complete your SEVIS check-in because you cannot retrieve your I-94, please email oisa@wesleyan.edu and let us know. - Completing the Check-in if Studying Remotely? – Continuing Student
Q: Do I need to complete the SEVIS check-in if I’m studying remotely this semester?
A: Most F-1 students are still required to complete SEVIS check-in even if they are studying remotely. Since you are not currently in the U.S., for your U.S. address, put your last known physical U.S. address. For your U.S. phone number, if you have one, please enter that number. If you are currently abroad and do not have one, please enter 860-685-3031. - Failing the Two Quiz Attempts
Q: I have failed the two attempts to pass the quiz but completed the rest of the check-in form. How can I retake the quiz so that I can submit my check-in?
A: If you did not receive a 90% after attempting the Staying in Status quiz twice, the ISS Portal will inform OISA. Please wait for an email from OISA stating that your assessment attempts have been reset. Do not start a new request. You will then have two more chances to pass the quiz. If you are unable to pass this quiz with a 90% or above after two more attempts, you will be required to meet with a member of OISA to discuss this matter. - Am I Studying Abroad?
Q: There is a question asking whether I am studying abroad or not. This semester I am taking Wesleyan classes remotely from my own country. Is that considered study abroad?
A: You are studying remotely but not studying abroad. Studying abroad means you are studying in a third country that is not your passport country and not the U.S. You should answer this question with NO. - I'm Taking a Leave/Gap Semester
Q: What if I am taking a semester off from Wesleyan. Do I still have to do the check-in this semester?
A: If you are currently taking a leave (gap semester/gap year), you do not need to complete the SEVIS check-in. - Having Problems Logging in to the ISS Portal
Q: I’m having problems logging in to the ISS Portal. What should I do?
A: If you cannot log in and have already contacted oisa@wesleyan.edu, no further actions are required. OISA will get back to you soon. If you have not contacted us, please send a screenshot of your log in error message to oisa@wesleyan.edu and we will assist you.